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Privacy Policy

Mann Roberts Solicitors

At Mann Roberts Solicitors, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Mann Roberts Solicitors and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Mann Roberts Solicitors. This policy is not applicable to any information collected offline or via channels other than this website.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

If you make your  enquiry to us, we may ask for your contact information, including items  such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Mann Roberts Solicitors follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and   part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Mann Roberts Solicitors.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Mann Roberts Solicitors, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note  that Mann Roberts Solicitors has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Mann Roberts SolicitorsPrivacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.

Children’s Information

Another part of our priority is adding protection  for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Mann Roberts Solicitors does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Client Rights as Data Subjects

The General Data Protection Regulation (GDPR) gives individuals several rights regarding their personal information.

You will not always be able to exercise all the rights set out in the GDPR as they vary depending on why we collected the personal information. There are also some circumstances where your rights cannot be exercised because exemptions will apply. We will explain this in our response to you.

As data subjects, clients of Mann Roberts Solicitors have the following rights:

  • Right to be Informed: You have the right to be informed about the collection and use of your personal data. A privacy notice will be provided to you at the time your personal data is collected and will explain simply and clearly how and why we intend to process your data. This information will be on the website.
  • Right to Access: Individuals have the right to obtain confirmation as to whether or not their personal data is being processed and, if so, access to that personal data and certain additional information. Individuals can make a subject access request verbally or in writing and will get a response within 1 month.
  • Right to Rectification: You have the right to request the rectification of inaccurate or incomplete personal data.
  • Right to Erasure (“Right to be Forgotten”): You have the right to request the erasure of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
  • Right to Restriction of Processing: Individuals have the right to request the restriction of processing of their personal data in certain circumstances, such as when the accuracy of the data is contested.
  • Right to Data Portability: Individuals have the right to receive their personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Right to Object: Individuals have the right to object to the processing of their personal data in certain circumstances, such as where the data is processed for direct marketing purposes. You must tell us your circumstances justifying your objection to processing. Please be aware that we can still process personal information where there are compelling grounds, or it is necessary for legal claims.

Data Protection Officer

Mann Roberts Solicitors has appointed a Data Protection Officer (DPO), Frances Mann, who is responsible for overseeing compliance with this policy and all relevant data protection laws and regulations. The DPO can be contacted at or 0151 433 3373.

Training and Awareness

All employees and contractors of Mann Roberts Solicitors will receive training on their obligations under this policy and relevant data protection laws and regulations. Regular awareness seminars will be conducted to ensure that all staff are kept informed of their responsibilities.

Compliance and Monitoring

Compliance with this policy will be regularly monitored and reviewed to ensure its effectiveness and to identify any areas for improvement. Any breaches of this policy will be promptly investigated and appropriate action taken.

Review and Revision

This policy will be reviewed and, if necessary, revised on an annual basis to ensure that it remains up to date and compliant with any changes in data protection laws and regulations or Lexcel accreditation requirements.


This policy demonstrates Mann Roberts Solicitor’s commitment to protecting the rights of our clients as data subjects and ensuring compliance with data protection laws and regulations. All staff are expected to familiarise themselves with this policy and adhere to its principles in their day-to-day activities.